Zales at 6700 Douglas Boulevard, Douglasville, Georgia.

Great Customer Service. After months of shopping for the perfect engagement ring, we returned on Sunday to purchase the very 1st ring loved. Our salesperson was AMAZING. Her name sounds like Lectra and I do not have the correct spelling. She had on a black and white top with black slacks. AMAZING! HELPFUL! KNOWLEDGEABLE! I spotted the ring and asked her to hold it while I looked at 5 others just to be sure. She was patient with a vibrant personality. We purchased the ring with a 40% discount - which came to a price that simply could not be beat. I am very happy.

No support of any kind from the staff. Ordered a 600.00 ring and it took forever to get it and then found out that it had been sitting in the store for a month when they told me that it wasn't even ready yet..